When will my order ship?
Orders ship within 3–5 business days. You’ll receive a tracking number once it leaves our hands.
Where do you ship from?
All Apothecary orders are shipped from our Florida studio with care and frequency.
Do you ship internationally?
Currently, we ship within the U.S. and Canada. If you live elsewhere, email hello@vanessagrutman.com and we’ll explore options together.
Can I return or exchange a product?
All sales are final, as our products are energetically coded and handled with ritual care. If your item arrives damaged or incorrect, email us within 7 days of receiving it and we’ll make it right.
My package hasn’t arrived / is marked delivered but isn’t here — what do I do?
Please check with your local carrier first. If you need additional support, email hello@vanessagrutman.com and we’ll support you.
How can I contact your team directly?
Send us a message at hello@vanessagrutman.com. Our inbox is checked daily on weekdays, and all inquiries are held in energetic respect.
This isn’t just a business.
This is a field.
A temple. A remembering. Everything here is designed to call you back into your essence.
If you feel the call — trust it.